Privacy Policy

Fraser-Lever Pty Ltd (ABN 25 638 857 020) is committed to protecting your privacy and handling personal information responsibly and in accordance with applicable Australian privacy laws.

This Privacy Policy explains how we collect, use, hold and disclose personal information when you interact with Fraser-Lever, including through our website.

Personal information we collect

The personal information we collect depends on how you interact with us and may include:

your name and contact details
your company, organisation and position
information you provide when making an enquiry
information provided through correspondence with us
information provided when applying for employment or expressing interest in career opportunities
information reasonably required in connection with our business relationships, projects and services

When you use our website, certain technical information may also be collected, including your IP address, browser and device type, pages visited, time spent on the website and the website or search engine that referred you to us.

How we collect personal information

We may collect personal information directly from you when you:

contact or correspond with us
submit an enquiry through our website
apply for a position or submit an expression of interest
engage with us as a client, supplier, contractor or other business contact
subscribe to communications from Fraser-Lever
otherwise provide information to us

We may also receive personal information from third parties where appropriate or collect information automatically through our website and associated technologies.

How we use personal information

We may collect, use and disclose personal information to:

respond to enquiries and communicate with you
provide and manage our engineering, project delivery and related services
manage relationships with clients, suppliers, contractors and other stakeholders
assess employment applications and expressions of interest
provide news or other communications you have requested
operate, maintain and improve our website
manage our business and administrative activities
meet our legal, regulatory and professional obligations
protect the security and integrity of our systems and operations

We may also use personal information for other purposes permitted or required by law or with your consent.

Website analytics and cookies

Our website may use cookies, analytics tools and similar technologies to understand how visitors use the site and to improve its functionality, performance and content.

Information collected may include your IP address, browser and device information, pages visited, referring website and general website usage.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Disclosure to third parties

We may disclose personal information where reasonably necessary to organisations that assist us in operating our business, including technology, website hosting, cloud services, communications, recruitment and professional service providers.

We may also disclose personal information where required or authorised by law.

Fraser-Lever does not sell personal information.

Overseas disclosure

Fraser-Lever may disclose personal information to overseas recipients where reasonably necessary in connection with our business activities, projects or services. Where we do so, we will take reasonable steps to ensure personal information is handled in accordance with applicable Australian privacy requirements.

Security of personal information

Fraser-Lever takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

We use appropriate administrative and technical measures to protect personal information held by us. When personal information is no longer required, we take reasonable steps to destroy or de-identify it where appropriate.

Access and correction

You may request access to personal information Fraser-Lever holds about you or ask us to correct information that you believe is inaccurate, incomplete or out of date.

We may need to verify your identity before providing access to personal information. In some circumstances, we may be required or permitted by law to refuse a request for access, correction or deletion.

Marketing communications

Where you have chosen to receive news or other communications from Fraser-Lever, we may use your contact details for that purpose. You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or contacting us.

Privacy enquiries and complaints

If you have a question about this Privacy Policy, would like to access or correct personal information, or believe your personal information has not been handled appropriately, please contact us using the details below.

We will review privacy complaints and respond within a reasonable period.

If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal obligations or information-handling practices. The current version will be published on our website and will apply from the date of publication.

Contact us

Fraser-Lever Pty Ltd
ABN 25 638 857 020
Unit 10/44 Station Road
Yeerongpilly QLD 4105
Australia

Email: [email protected]
Phone: +61 7 3102 2600